GDPR

At Hotell Hjortviken AB (“Hjortviken Country Club”) and the other companies within ESS Hotel Group AB (“ESS,” “we,” “our,” and “us”), we care deeply about your privacy and want to inform you about how your personal data is used by us and across our group of companies.
In our Privacy Policies, linked below, you’ll find detailed information about how we process your personal data in specific situations:
  • If you visit our website
  • If you visit us or stay at one of our destinations
  • If you interact with us on social media or otherwise contact us regarding a booking, purchase, or stay
  • If you subscribe to our newsletters or SMS messages
  • If you are a member of Friends of ESS (ESS Hotel Group AB is the data controller for your personal data)
  • If you order from Home of ESS, are a member of Home of ESS, visit the Home of ESS website, or otherwise engage with Home of ESS
  • If you visit us or have a reservation or booking at one of our destinations
  • If you participate in competitions
  • If you submit a complaint or other claim
  • If video surveillance is in use at our locations
Our Privacy Policies specify which company is responsible for the processing of your personal data in each specific situation. For example, both the destination and ESS Hotel Group AB act as data controllers when you book a visit, stay with us, or make a purchase.
We may share your personal data within our corporate group to provide you with high-quality service, regardless of which destination you visit, and to operate our business as efficiently as possible. However, we limit any data sharing to what is strictly necessary.
Please feel free to contact us if you have any questions or would like to learn more about your rights.
Our Privacy Policies include information about your rights. For instance, you always have the right to withdraw your consent and to object to marketing communications from us.
If you have any questions regarding our processing of your personal data, or if you wish to exercise any of your rights under data protection laws, you can contact the company you previously interacted with or ESS Hotel Group AB.
The quickest way to get in touch with us is by using our dedicated email address: privacy@essgroup.se, or by calling us at +46 775-553 553.
We reserve the right to update or change this policy at any time. Please check this website regularly to access the latest version.
Last updated: 2025-02-12